Terms and Conditions

Welcome to LuxuryRevive! These terms and conditions govern your use of our website and online store. By accessing or using our site, you agree to these terms and conditions. Please read them carefully. If you do not agree with these terms, please refrain from using our website.

1. Intellectual Property

All content featured on the LuxuryRevive website and online store, including but not limited to text, designs, graphics, images, photos, logos, and videos, is the exclusive property of LuxuryRevive or our content partners. Any trademarks, service marks, or company names mentioned on our site belong to their respective owners. The content available on our site is intended solely for personal, non-commercial use.

No material from our website or store may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without our prior written permission or the permission of the rightful owner, except as permitted by applicable law.

2. No Warranties

The LuxuryRevive online store and all content provided are made available "as is" without any guarantees or warranties, either express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the operation of our site will be uninterrupted or error-free, or that our site or server are free of viruses or other harmful elements.

3. Limitation of Liability

LuxuryRevive shall not be liable for any damages, including but not limited to direct, indirect, incidental, punitive, and consequential damages, arising out of your use of or inability to use our site. This includes damages for errors, omissions, interruptions, defects, delays in operation or transmission, or any failure of performance, whether or not caused by events beyond our reasonable control.

4. Order Placement

All orders should be placed directly through our website. It is your responsibility to carefully review your order confirmation to ensure that all details are correct. If you notice any errors or wish to make changes, please contact us immediately. If you are under 18 years of age, you must have the consent of a parent or legal guardian to place an order.

By agreeing to these terms, you also consent to receiving our newsletter. You may opt out of this subscription at any time by clicking the unsubscribe link in any email we send.

5. Product Availability

The availability of items listed on our site is subject to change based on stock levels. If a product becomes unavailable after your order has been placed, we will notify you as soon as possible and issue a full refund for any payments made.

6. Product Representation

While we strive to accurately represent our products, please note that the images on our website are for illustrative purposes only. The colors, appearance, and other attributes of products may vary depending on your device’s display settings. We provide detailed descriptions to help you understand what each product includes, but variations may occur.

7. Customs Duties and Taxes

For international orders, customs duties and taxes may apply. These charges are the responsibility of the buyer, and we advise you to check with your local customs office for more information before placing an order.

8. Returns and Cancellations

Our aim is to ensure your satisfaction with every purchase. If for any reason you are not happy with your order, you have the right to return the product within 14 days of receiving it. Items must be returned in their original condition, including all packaging and labels, for a full refund.

9. Return Policy

You may return your purchase within 14 days. Please refer to our FAQ for detailed instructions on how to process a return, including the return address.

10. Force Majeure

LuxuryRevive will not be held liable for any failure to fulfill our obligations under these terms if such failure is caused by events beyond our control, including but not limited to natural disasters, war, civil unrest, government actions, labor strikes, and interruptions in electronic or communication services.

11. Dispute Resolution

We are committed to resolving any issues or disputes you may have with your purchase. If you are dissatisfied with our service, please contact us, and we will do our best to resolve the matter. If we cannot resolve your issue, you may seek resolution through your local consumer protection agency.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [insert jurisdiction]. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of [insert jurisdiction].

13. Contact Information

If you have any questions about these terms and conditions, please contact us at [insert contact information].

14. Liability and Conditions for Bag Handling

- Lost or Damaged Packages by Courier: LuxuryRevive is not responsible for any packages lost by the courier or damaged during transit. It's the customers responsibility to pack and secure the item accordingly before shipment. Customers are encouraged to choose insured shipping options where available.
- Damage While in Our Possession: If the bag is damaged while in our possession, the customer will be entitled to a full refund, along with an additional payment of an estimated value of the bag based on its initial description.
- Marketing Use: By using our services, you consent to LuxuryRevive using images or footage of your bag for marketing purposes, ensuring no personal details are disclosed.
- Condition Adjustment for BagSpa Services: If a bag submitted for BagSpa services is found to be in worse condition than initially described by the customer, LuxuryRevive reserves the right to adjust the service price to reflect the additional work required. If the revised price is not accepted, the bag will be returned to the customer as-is, minus any shipping fees incurred.
- Authenticity Requirement: LuxuryRevive upholds the highest standards for authenticity. If a bag is found to be unauthentic during our inspection process, we reserve the right to refuse service. In such cases, the bag will be returned to the customer, minus any shipping fees incurred.

By using LuxuryRevive, you acknowledge that you have read, understood, and agree to these terms and conditions.