INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are all the items on your platform guaranteed to be authentic?

Absolutely. Every item available on our platform undergoes a meticulous authentication process carried out by our team of experts. We take authenticity seriously and ensure that only genuine luxury pieces make their way into our collection.

What brands do you accept for consignment?

We specialize in a wide range of luxury brands, encompassing well-known names as well as coveted boutique designers. If you’re interested in consigning with us, reach out to our team to discuss the details.

How can I return an item?

We understand that sometimes a purchase might not meet your expectations. You can return items within a specified return window, following our return policy. Please refer to our Return Policy page for more details.

How can I be sure of the quality and condition of the items I'm interested in?

We provide detailed information about the condition, history, and any imperfections of each item. Our transparency allows you to make an informed decision. Additionally, our team’s expertise ensures that you’re getting items that meet your standards of quality. 

Do you offer a money-back guarantee?

Yes, we stand by the authenticity and quality of our items. If you find that any purchased item does not meet your expectations, we offer a hassle-free money-back guarantee. Your satisfaction is our priority.

How do I consign with LuxuryRevive?

Consigning with us is easy. Reach out to our consignment team through our website or contact information. We’ll guide you through the process of listing your luxury items on our platform.

What measures do you take for sustainability?

In addition to selling vintage bags, we also repair and refurnish many of our items, offering repair services to our customers. We're committed to sustainability by providing pre-loved luxury items a second chance at life through consignment, promoting a more responsible and eco-conscious approach to luxury fashion. You can read more about our working process and measures taken for sustainability.

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